To comply with government approved COVID Safe measures, Melbourne Reserved Seat Members will be able to scan into the MCG using the Melbourne Football Club app on iPhone and Android devices.
Your tickets will be made available in the app two days prior to each game.
Instructions to access your Mobile Membership are below:
Having issues with the PDF? Text instructions are also available below:
- Download the app on your iPhone or Android device.
- On the main menu of the app, select 'MORE.' This will be located in the bottom right corner.
- From the navigation menu, select 'Mobile Membership'
- Log-in to your My Demons account
- Select the match you would like to attend (this will be available two days prior to each game)
- Select 'View Barcode' to view your ticket or add to your Apple Wallet or Passbook for later use.
- On you barcode note of the gate to use for entry into the MCG.
- Scan into the game using this barcode.
Troubleshooting
If you are having any issues with the club app, please check the following:
iPhone version
- Ensure you are using the latest version of the app. If you don't have automatic updates turned on, check your manual updates list on the App Store.
- The app will only function on devices using iOS software 11.0 or higher. If you are using an iPhone released before 2013, you may experience compatibility issues. See the full list of compatible iPhones here.
- If you have an older or incompatible device and cannot access the app, please contact us.
Android version
- Ensure you are using the latest version of the app. You can see if you have a pending update on the Google Play Store following these instructions.
- Users will need to be running Android Version 5.0 or higher. You can check these by going to your System Settings > Scrolling to ‘About Phone’ or ‘About Device’ which will be at the bottom > Software Information. The Android version will be noted on this page.
- If you have an older or incompatible device and cannot access the app, please contact us.
